For all online orders:
Just send your item back UNWORN within 7 days (we will count the date of the shipping), and choose from a refund or an exchange. We will not refund the shipping costs. Please send the item back in the same condition we sent it to you in its original packaging (usually a box) wrapped carefully and securely in its box. Please use Recorded Delivery or another tracked delivery service to return your item. Please send the item with your receipt and contact details to etmoietmoi, Hammerstrasse 90, 4057 Basel, Switzerland.